I can no longer get extra moves when stuck on a level nor am I getting beans sent to me on a regular basis from other players. Therefore I cannot buy shovels or use the boosters. I have a few accounts and 2 of them are still the old format. They say they are sending 2 extra moves to the new formatted game but I don't receive them. What's going on? Also, the new format does not work with Safari so I have to use Firefox.