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farmerbrown

farmerbrownfarmerbrown Posts: 2 Newbie
Both myself and a friend who plays aren't receiving lives we send or help over the wall.  This all started with the updated system, which has not been an improvement at all. 

Best Answer

  • [Deleted User][Deleted User] Posts: 0 Newbie
    Accepted Answer
    Firstly, is this a real life friend or just somebody on your friends list? Either way, there could be a delay in sending/receiving lives depending on the quality of your internet connection. I know that sometimes updates can cause problems and sometimes the best way to fix it is to save your progress then uninstall/re-install the app. I have had to do that myself a couple of times. Unfortunately, you will lose any saved boosters if you do that.

    In the mean time I will contact @QueenB and see if she can help further.
    Accepted Answer

Answers

  • Hey! Would you like to give us your opinion?

  • [Deleted User][Deleted User] Posts: 0 Newbie
    Accepted Answer
    Firstly, is this a real life friend or just somebody on your friends list? Either way, there could be a delay in sending/receiving lives depending on the quality of your internet connection. I know that sometimes updates can cause problems and sometimes the best way to fix it is to save your progress then uninstall/re-install the app. I have had to do that myself a couple of times. Unfortunately, you will lose any saved boosters if you do that.

    In the mean time I will contact @QueenB and see if she can help further.
    Accepted Answer
  • QueenBQueenB Posts: 6,944 Community Manager
    It helps if we know which platform you're playing on @farmerbrown!

    Are you playing on mobile, PC?
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