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farmerbrown

farmerbrown
farmerbrown Posts: 2

Level 1

Both myself and a friend who plays aren't receiving lives we send or help over the wall.  This all started with the updated system, which has not been an improvement at all. 

Best Answer

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3

    Answer ✓
    Firstly, is this a real life friend or just somebody on your friends list? Either way, there could be a delay in sending/receiving lives depending on the quality of your internet connection. I know that sometimes updates can cause problems and sometimes the best way to fix it is to save your progress then uninstall/re-install the app. I have had to do that myself a couple of times. Unfortunately, you will lose any saved boosters if you do that.

    In the mean time I will contact @QueenB and see if she can help further.

Answers

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3

    Answer ✓
    Firstly, is this a real life friend or just somebody on your friends list? Either way, there could be a delay in sending/receiving lives depending on the quality of your internet connection. I know that sometimes updates can cause problems and sometimes the best way to fix it is to save your progress then uninstall/re-install the app. I have had to do that myself a couple of times. Unfortunately, you will lose any saved boosters if you do that.

    In the mean time I will contact @QueenB and see if she can help further.
  • QueenB
    QueenB Posts: 15,657
    It helps if we know which platform you're playing on @farmerbrown!

    Are you playing on mobile, PC?

Hey! Would you like to give us your opinion?