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My wealth of bean disappeared!

craigisrex
craigisrex Posts: 4

Level 1

I've seen others ask this question and wonder if there is a fix yet? I had over 200K beans and they are now all gone. Please advise.

Answers

  • encantes
    encantes Posts: 6,386

    @craigisrex Hi and Welcome in this sweetest Community 🍎 🍏 πŸ“

    I'm sorry to hear that you have an issue losting magic beans. May I ask if you play from pc or mobile?

    Did you reinstall the game or change the device?

    Did you register with an account to save your progress?

    I'm waiting for your reply, please type in the comment box given below and use @ before nickname.

    Many thanks πŸ€—πŸ€—πŸ€—πŸ€—

  • craigisrex
    craigisrex Posts: 4

    Level 1

    I play from a PC. It's been saving my progress for years.

    @craigisrex

  • encantes
    encantes Posts: 6,386

    @craigisrex

    Please try this options below to resolve this issue:

    First clear the cache,cookies, temp. files.

    Try to disconnect the game app from Facebook or King account and close the game app. Wait 2 mnts open the game and try to login again.

    Let me know

    πŸ€—

  • craigisrex
    craigisrex Posts: 4

    Level 1

    Is there any other way as I really don't want to lose all of my cached information for every other site I use frequently?

  • Lady_Choo
    Lady_Choo Posts: 26,311

    Make sure companions are switched off too, they can eat through them!

  • craigisrex
    craigisrex Posts: 4

    Level 1

    Through Facebook itself. Where are companions?

  • rajdeeptb
    rajdeeptb Posts: 4,325

    Hi dear welcome to our community

    Please Clean Cache files of your device after this Reboot It.

    Log in Again It will be fixed.

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