🛠 Game Issues? Check Here Before Posting! 📝

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💥 Current ongoing or known issues! 💥

For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things!

🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈

😭 Lost your progress? Follow these steps! 💪

1. Open the game on the device where you want their progress.
2. Go to Settings → Customer Care.
3. Start the chat and explain your issue.
4. When asked, sign in to the same account previously used to save progress (King account, Facebook, or Apple ID).
5. Confirm the restore; if asked, restart the app.
   

🛠 How to fix common problems!

Before you post, please follow these steps to fix many common issues:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

Clear Cache:

Please note that reinstalling the game will remove all of your boosters, so please do not do this unless absolutely necessary.

🚑 Still Need Help?

Ask a Question with these details included:

1. 📲 Device and OS version
2. 🪪 Player ID
3. 🕹️ Game Version
4. 📸 Screenshots if possible!

🤔 Commonly asked questions!

• 📱 New Device? Learn to sync your progress 👉 HERE.
• 📍 Lost Progress? Find out how to restore it 👉 HERE.
• 💸 Purchase Issues? Get help with refunds or corrections 👉 HERE.
• 🪪 Need Your Player ID? Find it 👉 HERE.

🔗 Other Useful Links:

• 🧰 Learn more about Tech & Connection Issues
• 📍 Learn more about Levels
• 🚜 Learn more about Farm
• 👑 Learn more about King accounts
• 🌱 Learn more about Boosters & Blockers in Farm!

And remember, you can always check our Help Center for more topics with support of 22 languages!