🚫 Ongoing issue: Cropsies not being collected in Farm Tournament

FluffyDinosaur

Hey Farm Players!

We are currently aware there is an issue with collecting cropsies/potatoes for the Farm Tournament and are really sorry about the inconvenience this is causing. Our team is looking into this and working on a solution, and we'll update you as soon as this is solved! In the meantime, please keep an eye on this discussion for any updates.

Thank you for your patience!

Natsssss

I have been playing on and off all day and have collected a lot of potatoes, yet my number in the tournament stays at ZERO. Is anyone else having this problem?

SanSanSan119900

I have the same issue and no idea what to do. I've collected well over 700 potatoes today and still at 0. This seems to always happen on these events. It doesn't allow me to play

PummyRaj

Hello @Natsssss and @SanSanSan119900🤗 Hearty Welcome to our lovely Farm King Community!

First of all, I am sorry to hear that you both are having issues in the Farm Tournament!

I need few details from both of you please...

1) Which device are you using to play the game?

2) Are you playing a new level OR an old level? Did you win the level?

3) If you played an old level, did the level has 2 stars OR 3 stars?

Please reply back by typing in the blank box given below to my comment.

Hope to talk to you soon. Have a great rest of the day🌻🌻

Natsssss

Hi @PummyRaj 😃I’m playing on an IPad. I’m doing new levels. I am on level 1867. Levels I completed yesterday range from one to three stars. Should I be playing old levels?

Natsssss

@PummyRaj I have tried playing old levels. Still no potatoes. I also checked that I had the latest version of the app available.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2606412#Comment_2606412

https://community.king.com/en/farm-heroes-saga/discussion/comment/2606545#Comment_2606545

Hi Nat 🤗 Thank you for the details.

The number of the stars we achieve on “new” levels do not matter. And, the old levels which do not have 3 stars also should work.

I will get back to you guys if I need any further information.

Thank you for being patient and understanding🙏🏼