gold bars

Eileen_Cappello

why am I not getting my gold bars?

encantes

Hello @Eileen_Cappello and Welcome in the Farm Community 🍏 🍓

In order to help you can you give us more details about the Gold Bars, is regarding a purchase or did you win it?

Eileen_Cappello

the game tells me I won gold bars but I never receive any.

encantes

https://community.king.com/en/farm-heroes-saga/discussion/comment/2817467#Comment_2817467

Did you win gold bars in a Event? It's possible to have more details? Do you have a screenshot?

Eileen_Cappello

No I do not have a screen shot, When I win a game I do not get my gold bars

encantes

https://community.king.com/en/farm-heroes-saga/discussion/comment/2818704#Comment_2818704

Did you remember the event because you can win only boosters or lives and no Gold Bars, in any case you have to contact the King's Player Support,Please click on this link to send a complaint to the Player Support:  https://soporto.king.com/contact

If you need more support don't hesitate to write we are all here to help you 😉😊

Eileen_Cappello

No I'm sorry. But haven't received any gold bars for a while?

encantes

https://community.king.com/en/farm-heroes-saga/discussion/comment/2818755#Comment_2818755

,Please click on this link to send a complaint to the Player Support: https://soporto.king.com/contact

If you need more support don't hesitate to write we are all here to help you 😉😊