Why aren't I getting credited with the daily rewards?

Question

PummyRaj · Answer

https://community.king.com/en/farm-heroes-saga/discussion/comment/3217186#Comment_3217186

Hello @maxmaxx🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Are you playing the game on a mobile device or on Facebook (browser) on a laptop?  Can you please open a level (by clicking on Play) - take a screenshot and post it here?

To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🌻

maxmaxx · Answer

The Daily Rewards appear. I click on them daily but they aren't added to my account.

LoFiGummy · Answer

https://community.king.com/en/farm-heroes-saga/discussion/479180/why-arent-i-getting-credited-with-the-daily-rewards

Hi there, what more specifically is happening in the game? Do you see the Daily Bonus, but then don't have it when playing? Or is it not in your game at all?

Please try these steps first of all to make sure everything is all right with your game:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data