Support

Support

Sign Up!

Skip to end of Carousel
4 slides on display initial slide 1 of 4
End of Carousel

Can you please give me back my prizes I should have won due to the current error occurring

Posts: 4

Level 1

I have received many of these and with the 3 gift boxes won each time i have received them it’s just a timer thing, now looking for answers i saw a post with a response that this is some sort of an error and to contact customer support team for the prizes i should have won, normally I wouldn’t mind but i have used many gold bars to extend my life goes so I can win the 3 prize boxes and every time I have played this possibly in the last few weeks give or take I have been conned in to receiving these dodgy timers, please can you give me back all my prizes I should have won which would be quite a few please as this has been a reoccurring issue. Many thanks

Answers

  • Posts: 1,254

    Game Expert

    Hi there,

    I want to inform you that the issue you've encountered is a visual glitch and the rewards are received.

    Please reach out to our Player Support team via game app or via https://soporto.king.com/

    Have a nice day!

  • Posts: 4

    Level 1

    thank you I have just done so, am absolutely positive I have not received any rewards previously just these clocks but no difference on my benefits

Welcome!

It looks like you're new here. Sign in or register to get started.