Farm Heroes Saga

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Game Freezing

This discussion was created from comments split from: 📣 My Friends are missing! - Information Thread.

Hey there and sorry to hear that, please try the following steps to make sure nothing is wrong with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Let us know if this helps! Otherwise it would be great to know the following:

Game keeps freezing and not getting rewards

Hey there and sorry to hear that, please try the following steps to make sure nothing is wrong with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Let us know if this helps! Otherwise it would be great to know the following:

Game keeps freezing and not getting rewards