Farm pass

ash_p08

Why m I not able to claim farm pass.

CaramelKat

Hi there! I'm sorry to hear you are having trouble claiming your rewards from the Farm Pass.

If you are referring to the Premium Rewards, perhaps this article can better explain how these work: https://farmheroes.zendesk.com/hc/en-us/articles/22801924385309--Farm-Pass-and-Golden-Pass#%20

If you are unable to claim your Free Rewards, please try the following steps:

• Restart the Game
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > The game > Storage > Clear Cache.
• Clear Cache (iOS):
• Go to Settings > General > iPhone Storage > The game > Offload App.