Contact page

Question

I have been trying to send a message thought the contact us page for 3 days and every time I get this -

Something went wrong when sending your form.

Please try to resend it.

pbr · Answer

the game is fine, I was trying to send a message on the contact page about a double charge and that won't go through

LoFiGummy · Answer

Hey there @pbr are you having any issues with your game? For the most common problems, we recommend doing the following:

* Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
* Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
* Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.

Let us know if you have any more questions or need more help!

For your problem it sounds like it could potentially be a problem with the internet connection, so I'd try checking that out as well.

pbr · Answer

I am sending it through the computer, but did restart that a couple times since I first tried to send it. Thank you though.