Hello Sir/Madam,
I have been playing this game for many years. Sometimes I purchase gold bars to get extra moves. However, on a few occasions, the payment amount was deducted from my account, but the gold bars were not credited to my game account.
I kindly request you to check the transaction details and refund the deducted amount or credit the purchased gold bars to my account.
Thank you for your support.
Sincerely,
Suma N