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⚙️ Investigating: Lost Process & Rewards

LoFiGummy

Hi Farmers,

We’re sorry to hear that some of you have run into freezes or crashes in Farm Heroes Saga and then seen lost progress afterwards. Our team is currently investigating this issue.

If this happened to you, please feel free to share details in this thread, such as your device, game version, and what happened just before the game froze or crashed.

We know how frustrating it is when your progress is affected, and we really appreciate your patience while this is being looked into.

We’ll update this thread as soon as we have more information to share.

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LoFiGummy

We will continue to update this thread as we learn more about this issue!

Tagging mods for visibility: @PummyRaj @DieOmimi @Lady_Choo @encantes

All comments

t120

I changed to a new phone, samsung s26 ultra. It transferred my level at 1136 and 541 gold bars. I understand why the boosters didn't transfer. But, when I logged in on my new phone to save my progress, the game froze and subtracted 500 gold bars. This happened 7.22.26.

Goose515

Hi, My game didn't crash but lost progress. I went back to games I had already completed and used gold bars and boosters to complete them. I'm playing on facebook on a laptop.ID -

1402240710.

cabchbaby62

this happens to me frequently within the past few weeks! I get one level awayfrom Rancid’ gold bar win and lose everything and back to square one!

cabchbaby62

this happens to me frequently within the past few weeks! I get one level awayfrom Rancid’ gold bar win and lose everything and back to square one!

cabchbaby62

this happens to me frequently within the past few weeks! I get one level awayfrom Rancids gold bar win and lose everything!

lesoto

my bonuses were lost and I appreciate you saying that you will look it up and fix…but I am ready to be done with the game…unless I get my bonuses back.

LoFiGummy

We will continue to update this thread as we learn more about this issue!

Tagging mods for visibility: @PummyRaj @DieOmimi @Lady_Choo @encantes