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Why do these come up every time I login

Camper2341
Camper2341 Posts: 4

Level 1

edited August 2021 in Support

Every time I login these 2 screens come up. It's been happening for several weeks.


Comments

  • PummyRaj
    PummyRaj Posts: 44,461

    Hello @Camper2341 πŸ€— Hearty Welcome to our Wonderful Farm King Community!

    Few other players are also complaining about the same issue. I am trying to find out what we can do to come out of this glitch! Unfortunately, we do not have any info as of now.


    Can you please tell me which device you are using? Also, please try to delete the cookies / cache, then restart the device and tell me if it has worked for you.

    Please reply back by typing in the blank box given below to my comment.

    Talk to you soon. Have a Cropsilicious Day πŸ₯ πŸ“ πŸ₯

  • Camper2341
    Camper2341 Posts: 4

    Level 1

    It's an iPad 4. It's an oldie but still works for a couple games...lol

    I cleared the cookies/cache and still have the same issue. Thank you for your help.


    Dawn

  • Hi @Camper2341 normally this happens when you complete a task and your device doesn't have a strong internet connection. So it doesn't complete the process and the prize isn't awarded. So the next time the device starts, it tries again. Once the event ends, even if it does connect, the prize can't be awarded because the time limit is up.

  • PummyRaj
    PummyRaj Posts: 44,461

    Thank you @Camper2341 🌸

  • PummyRaj
    PummyRaj Posts: 44,461
    edited July 2021

    Hello dear @Grumpy_Old_Man πŸ€—

    Hope you are having fun around the Community πŸ₯

    The issue was, that window popping up even after weeks from the event being finished. We have few players with the same glitch 🀷

    It is understandable how annoying it would be to see that message pop-up each time we open the game!


    I too had this pop-up on my Windows 10 game (about an year ago). But, I am sure that clearing cache worked for me… unless the Farm team sent a fix at the same time I did the trouble shooting πŸ˜ƒ

  • Camper2341
    Camper2341 Posts: 4

    Level 1

    edited July 2021

    I did clear my cache, but it still comes upπŸ˜’

Hey! Would you like to give us your opinion?