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Where has my team gone?
Answers
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Hello @Eggso 🤗 Hearty Welcome to our Wonderful Farm King Community!
I am sorry to hear about the issue in your game! If you don't mind, I would like to make sure that you are talking about "Farm Heroes Saga" but not any other games!
Almost all of the King games has the "teams" feature... hence, need to make sure 😉
With regards to your team badge --> I too have noticed that sometimes, the icon/badge that I selected for my team changes or go to neutral. Please don't worry about that, as it will refreshes itself. I think it could be because of flimsy internet OR server issues.
With regards to the message "want to join a team" --> I too see that sometimes but, I just ignore it, because I have my team all set. I think that pop-up is a general announcement we all see!
** I think you are getting "error" message because, you are already in a team.
With regards to your team --> When you click on your "Team icon", what do you see? Can you show me a screenshot please?
This above screenshot is from my game... when I click on the icon (in the Red circle), I can see 3 tabs with "My team", "Chat" and "Events". When I click on "My Team" -- I can see all the players in my team.
** TO reply back, please type your message in the blank box given below to my comment. And to post the screenshot, tap on the 2nd icon that is located in the bottom left corner.
Looking forward to talk to you further. Have a Cropsilicious rest of the day 🍓 🍓 🍓
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Hello again @Eggso 😃
Thank you for the screenshot. It would help the Farm Studio team to check what's going on!
Can you please give me few more details...
1) The device you are playing the game; (2) your game ID number; (3) are you logged in through Facebook or Kingdom account;
** To find the game ID number --> click on the Blue "Profile" button -- Double click on the King emblem located on the top of the screen (above to your profile pic, etc.,) -- wrote that number here.
Talk to you soon 🐥
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Sorry @Eggso!
One more question... can you check which version do you have right now?
** You will have to go to "App Store" -- search for "Farm Heroes Saga" -- do not click on "open" tab but, click on the name and the details of the game will appear -- scroll down a little bit to check the version you currently have.
Thank you 🐥
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Hi @Eggso 🤗
Our lovely Farm Moderator @PummyRaj has brought to my attention the issue you are having and I'm here to see how I can help 😊
The icon changes should not have affected your Team however, there is also a possibility that the Admin of that team has made the decision to remove players from the team.
Can you try joining another random team and see if you keep getting the same message?
