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i bought help but didn't get it

kviki
kviki Posts: 2

Level 1
in Support

Hi! i bought help but didn't get it On April 10, 2022

IMG_20220410_180057.jpg


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Answers

  • kviki
    kviki Posts: 2

    Level 1

    deducted four times

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  • encantes
    encantes Posts: 6,262
    edited April 2022

    Hi @kviki and Welcome in this Community 🍓 🍏 🥕 🍓 🍏 🥕

    We are sorry if you have a problem with your purchase, can you please specify what is referred for gold bars or extra moves in Farm Heroes Saga?

    Open the game and select the 3 lines:

    image.png


    Select Customer Care:

    image.png


    Choose, Purchases and Gold bars and tap on any topic:

    image.png


    Once selected a topic, scroll all the way down until you see Contact Us:

    image.png


    If you need more support don't hesitate to write we are all here to help you 😊 😊 😊

    Have a super day 🤗 🤗 🤗

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  • PummyRaj
    PummyRaj Posts: 43,073

    Hello @kviki 🤗 Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you did not receive your purchased items into your game!!

    I could not figure it out from the image you have provided above!! Can you please tell me which game you made the purchase? Also, which device did you use?

    You will be able to reply by typing in the blank box given below to my comment 👍

    Hope to talk to you soon. Have a great rest of the day 🍒

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