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Quests

Hacki1
Hacki1 Posts: 6

Level 2
in Support

Good morning, all my quests and the bonus booster (bonus wheel) have gone. My wife played her levels on my Mobil. How can I solve this problem? Best regards Hacki :)

Answers

  • encantes
    encantes Posts: 6,300

    Hi @Hacki1 and again Welcome in this Community πŸ“ 🍏 πŸ₯• πŸ“ 🍏

    We are sorry that you have missing your Quests, in order to help you, can we ask you if you have update the game to the last version and your type of device?

    Do you play with your mobile or PC, Windows or iOS?

    Could you try to clear the cache, turn off your device wait for 5 minutes and turn on again?

    Can you please specify what is the bonus wheel, may be is the Daily Bonus? If yes there is a glitch you have just to play a level, even if you don't win and you can collect the daily boosters.

    Please don't unistall your app, you will lose all the boosters because are in storage in the memory device.

    You can answer in the white comment box below πŸ˜‰ πŸ˜‰ πŸ˜‰

  • PummyRaj
    PummyRaj Posts: 44,042

    Hello dear @Hacki1 πŸ€— Hearty Welcome back to our Farm King Community!

    First of all, Thank you very much for coming back and posting your question in English πŸ‘


    A question… you are talking about β€œBonus Wheel”! By any chance, are you talking about Candy Crush Saga game? That is the only King game that a β€œWheel” appears πŸ€”

    Can you please confirm? Please post by typing your message in the blank box given below to my comment.

    Talk to you soon! Have a Farmtastic rest of the day πŸ’

  • Hacki1
    Hacki1 Posts: 6

    Level 2

    Hi PummyRay,

    I am only playing the farm heroes game. It is fun and I like it a lot. I took a Screenshot on my wife's Mobil showing the bonus wheel. It comes after watching advertising.

    I unistalled the game and installed again. Now I have the quests again but still not the bonus wheel and all my bonus are gone:(

    Any idea what I can do now?

    Best regards from Austria

    Hacki

    IMG-20220502-WA0000.jpg


  • PummyRaj
    PummyRaj Posts: 44,042

    Oh! You are talking about the booster wheel βš™οΈ Thanks a lot for the clarification, dear @Hacki1 πŸ™πŸΌ


    I am very glad to hear that you have received your Quests back into the gameπŸ‘Œ

    The β€œBooster Wheel” is an extra feature few farmers receive as a test. I used to have it too, but not anymore!

    The reason for this is - the Farm Studio sends different features which are β€œnew” to few groups of players once at a time. They will check and see how the players are reacting to those individual features and decide either to continue with the feature or switch it off! But, to do that, they will have to send the feature to as many Farmers as they can.

    But, like I said above, they can send it only few groups at a time. It is guaranteed that we will receive the feature again, but only a matter of time πŸ‘

    To make sure that we will receive all the new features into our game β€” we have to play on a mobile device that has latest software, and the game has the latest update. Also, we need to make sure that our device has at least 2GB free space for the extra features to enter our game.

    Now, we are all set to receive the event that come in our way πŸ‘ Let’s hope that we both will receive this Booster wheel feature soon again 🀞


    Please let me know if you have any further questions and/or need clarification.

    Keep enjoying your game and Have a Cropsilicious rest of the day πŸ’πŸ’

  • Hacki1
    Hacki1 Posts: 6

    Level 2

    Thanks for your reply. I am a bit disappointed because it is hard to have enough boosters to finish the levels. The levels are getting harder. Is there any chance that you can send me boosters? I lost them all when unistalling the game. Best regards Hacki

  • Hacki1
    Hacki1 Posts: 6

    Level 2

    Thank you a lot. You've made my day.

    Best wishes an regards

    Hacki

  • PummyRaj
    PummyRaj Posts: 44,042

    Very Happy for you dear @Hacki1 πŸ€—


    We run various contests in this Community for our Farmers to win goodies like Gold Bars, Boosters and also Magic Beans 🎁

    Would you like to check out our awesome CONTEST HERE🌟

    ** Click on.that green link and you will be taken to our Contests page. The "Blue Hoghlighted threads" are the current LIVE contests 🀩

    Please try them out and may be bring your wife too πŸ‘


    Hope to see you in our contests too. Have a Farmtastic rest of the day πŸ’

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