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🚫 Known Issue - Level 267 crashing my game!

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Answers

  • QueenB
    QueenB Posts: 15,776
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2269931#Comment_2269931

    Thanks a lot!

    How many attempts have you had trying to pass this level and does it crash every time you get the popup?

  • QueenB
    QueenB Posts: 15,776

    @Reebee40

    Check your game, you should be able to play level 268. The studio is working on improving level 267 but you don't have to wait for the fix so your game has been moved so you can keep farming 😁

    Let us know if it worked 👍

  • Rg545
    Rg545 Posts: 0

    Newbie
    edited June 2022

    I have tried ALL options in the help section. Level 267 crashes when teaching about the spider. I have deleted app, reinstalled, reset phone…etc…I sent a email and got no help. They just gave me what they have In help section which I already done and said that. Obvious copy and paste email they sent me. No help at all. Now I can’t play. Anyone can help?

  • vivianes
    vivianes Posts: 1

    Level 1
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2270063#Comment_2270063

    Hi!

    I’ve had the same issue for a few days. I tried getting help from the support but they just sent a general answer and none of their solutions worked. Can you help me get to level 268?

    thanks 😊

  • jillybean10
    jillybean10 Posts: 3

    Level 1
    A96DF24C-F2E2-4852-8C60-C37EF16C7FD8.png

    Hi!

    Level 267 keeps crashing once the spider jumps to a new nest. This message (pic attached) pops up and when you click continue the app crashes and shuts down. I’ve tried all of the suggestions - close down app, restart phone, reinstall app.. nothing is working. All other levels and the Flower Power levels work. It’s only crashing after receiving this message.

    Help! I can’t play anymore because it won’t let me play this level.

  • PummyRaj
    PummyRaj Posts: 45,123
    Answer ✓

    Hello @jillybean10 🤗 Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue with level # 267!

    Looks like there is a glitch with this level. Few Farmers also have complained about this issue. The Farm Studio is investigating this issue and should be able to send a fix soon.

    I will get back to you once our Farm In-charge is back in office tomorrow. Please bear with me until then 🙏


    ** If you have further questions or need clarification, please post your reply by typing in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day 🍒

  • encantes
    encantes Posts: 6,418

    Hi @Rg545 and Welcome in this Community 🍓 🍏 🥕

    We are sorry if level 267 crashes, we had last week few players with the same glitch and the Farm Studio is investigating to solve it!!!! 😔

    We hope to give you further informations in the next days and we will advise you

    Many thanks for your understanding 😊😉

  • QueenB
    QueenB Posts: 15,776
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2274779#Comment_2274779

    Hi there!

    Could you please get back to us with your game ID so we can help you out? This page will show you how to find it!

    Thanks 🙂

  • QueenB
    QueenB Posts: 15,776
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2274776#Comment_2274776

    Hi there!

    Could you please get back to us with your game ID so we can help you out? This page will show you how to find it!

    Thanks 🙂

  • QueenB
    QueenB Posts: 15,776
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2274280#Comment_2274280

    Check your game, you should be able to play level 268. The studio is working on improving level 267 but you don't have to wait for the fix so your game has been moved so you can keep farming 😁

    Let us know if it worked 👍

Hey! Would you like to give us your opinion?

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