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Every time i open Farm Heroes it shuts down

PatriciaVdb
PatriciaVdb Posts: 1

Level 1

Every time i ope  Farm heroes on my tablet,  it loads,  then when i need to start the level it shuts down and goes to my home screen. 

I deleted the gqme already and it stil keeps shutting down. So now i can't play.  I also resetted my tablet,  that didn't help either.

Can someone please help me?  

Answers

  • Tune_D
    Tune_D Posts: 1,090

    Hi PatriciaVdb, what tablet are you using? Check out http://farmheroessaga.com/help/en and go to 'Mobile game support.' Look under 'Supported devices' and check if yours is there. Do a restart on your tablet, check for updates for your device and apps and check if you've enough free memory available. Depending on the make and model, you can insert a sd card and save your game apps on the sd card to free space on your device. 

  • Michelle_Pate
    Michelle_Pate Posts: 7

    Level 2

    Same here. Checked for app updates, did soft restart, hard restart & even took it to the electronic store. They checked it out throughly,  researched and said it's a problem with the game, not the tablet. 

  • Roger_Goswell
    Roger_Goswell Posts: 1

    Level 1

    I have similar issue.  Every time I complete a level it crashes back to my home screen.  This is only on completion of level.  Reinstalled and still the same.  Frustrating or what.  galaxy s7 Edge Android 6 

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