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NO SOUND

Deb_Laduke
Deb_Laduke Posts: 1

Level 1

add me to the growing list of people with no game sounds.  windows 10, google chrome, play games thru facebook.  had sound this a.m. then an hour later its gone.  all settings on computer are fine, have sounds on facebook.  please help us. thank you

Best Answer

  • Pierre_Lavallée
    Pierre_Lavallée Posts: 1

    Level 1

    Answer ✓

    No I have the same problem

    NO SOUND

    add me to the growing list of people with no game sounds.  windows 10, google chrome, play games thru facebook.  had sound this a.m. then an hour later its gone.  all settings on computer are fine, have sounds on facebook.  please help us. thank you.

     

«1

Answers

  • Jocelyne065
    Jocelyne065 Posts: 1

    Level 1

    I can't enter in Pet rescue saga 

  • Pierre_Lavallée
    Pierre_Lavallée Posts: 1

    Level 1

    Answer ✓

    No I have the same problem

    NO SOUND

    add me to the growing list of people with no game sounds.  windows 10, google chrome, play games thru facebook.  had sound this a.m. then an hour later its gone.  all settings on computer are fine, have sounds on facebook.  please help us. thank you.

     

  • Lady_Choo
    Lady_Choo Posts: 26,252

    Thank you for posting on King care, its under investigation...please see this thread, 

    https://care.king.com/en/pet-rescue-saga/no-sound-during-game-play#entry_162257

    :)

  • jude-3
    jude-3 Posts: 1

    Level 1

    No I have the same problem

    NO SOUND

    add me to the growing list of people with no game sounds.  windows 10, google chrome, play games thru facebook.  had sound this a.m. then an hour later its gone.  all settings on computer are fine, have sounds on facebook.  please help us. thank you.

     

    I don't have sound either, Mac, Google Chrome
  • Laura_Banks
    Laura_Banks Posts: 1

    Level 1

    Thank you for posting on King care, its under investigation...please see this thread, 

    https://care.king.com/en/pet-rescue-saga/no-sound-during-game-play#entry_162257

    :)

    i have no sound on pet rescue or candy crush can you please fix it thanks
  • Jim_Allen-2
    Jim_Allen-2 Posts: 6

    Level 2

    Try chrome://flags/#autoplay-policy and pick "no user gesture required"This is part of the new automute policy.

  • Lady_Choo
    Lady_Choo Posts: 26,252

    Jim, the auto mute seems to apply to videos on websites playing automatically. I would have assumed the games are not classed as videos..but who knows. I will pass this on and get it checked out. Thank you :)

  • Lady_Choo
    Lady_Choo Posts: 26,252

    Testing between the superstars it doesn't seem to make any difference, still no sound :(

  • Jim_Allen-2
    Jim_Allen-2 Posts: 6

    Level 2

    It worked for me. This answer is posted on Google chrome sites.

  • Lady_Choo
    Lady_Choo Posts: 26,252

    We checked our settings, but it was already set to sound on sites :( I see the sites you are talking about. Unfortunately this is a really stupid move on chromes part. A lot of game users have no experience doing anything but turning games on. They shouldn't have to start disabling extensions, and going to keywords etc etc. They should just be able to turn the game on and play it. 

Hey! Would you like to give us your opinion?