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I connected on another phone and lost my progress in the game.
Tamiires_Maiara
Posts: 6
Level 2
in Support
I connected my game to the other device and my King account was synced to this device, and I lost the game progress
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Answers
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Hi Tamiires,
Did you connect to the wrong Facebook account? If yes, then simply disconnect and reconnect to the right one and you should have your progress back.
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I tried, even uninstalled the game, but my progress does not come back.
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Hi Tamiires,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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