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New iPhone XR Screen Block

audenarden
audenarden Posts: 2

Level 1
in Support

Hi there,

I got the new iPhone XR and the phone now has this black bar at the top that is blocking the cropsies needed on each level. Is anyone else experiencing this?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,319

    Update - I forwarded the print screen above to the Community Manager and he has notified the studio so hopefully they can fix this soon.  I can’t play it either on my XR phone.

  • audenarden
    audenarden Posts: 2

    Level 1

    Thanks Elsa!

  • _Elsa_
    _Elsa_ Posts: 37,319

    How are you liking the new phone?  I love it!  I had the iPhone 7 plus before and had to charge it every night.  This phone I was able to go 2 days before charging it and I still had some charge left!

  • carolbud
    carolbud Posts: 1

    Level 1

    I am having the same issue! I can play the game horizontally but I'm either missing the cropsies or the powers I have. I can't see the score vertically or horizontally!! I hope they fix this! Thanks

  • _Elsa_
    _Elsa_ Posts: 37,319

    Hi carolbud, I am also having the same problem.  I reported it to a Community Manager and he notified the studio about it.  I'm not sure when there will be a change.  Can you play it elsewhere?  I have an iPad so I can play the game on that.

  • Reeceh
    Reeceh Posts: 1

    Level 1
    I thought it was just me having issues on the XR. For me I’m also getting text cut off.

    Hipe they fix soon!

Hey! Would you like to give us your opinion?

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