Claim your FREE Farm wallpapers!
👩🌾 Get a new wallpaper for your device, and show it to the community! 🚜✨
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
farm heroes level 732 missing element!! one poppy missing!!when wil this problem solved. ???
Dietrich_Govers
Posts: 2
Level 1
in Support
Does King have Customer Service to fix glitches within the game? Level 732 was working correctly yesterday and today there is an element missing that is key to passing the level. Customer Support should have better service for all the paying customers of Kings games. There doesn't seem to be a very direct way to get the message to King and definitely no way to know if we are being heard or if the message has been read at all. Not good. Sorry Gitte i copied ur text.
0
Answers
-
The problem with that is I am stuck on this level as well with my 24 hours of unlimited lives. Am I going to be reimbursed for that or do I need to contact Apple for a refund of all of my wasted gold bars and hours?Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
this bug is bugging me two days now, when this taken care of? do hurry alright. you do now am a addict right!!? i need my fix. lol.Hi Dietrich and Gemma,
Thank you for pointing this out to us.
Our Game Studio is aware of this happening on level 732 and we found something similar on level 835 in Farm Heroes Saga too.
They are working on this as Gemma already pointed out - thanks Gemma ;-)
I thank you for your feedback regarding our Customer Support Dietrich. Please note that you currently can contact us through Facebook, Twitter, King Care and in-game support too. More channels might become available in the future.
We try to attend all our players in the best possible way.
Kindest regards
Tony - King Care Team
0 -
I have the same problem at level 732, element missing, cannot pass the level.. Wasted 24 hours unlimited life .. Pls help ...Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
why is this issue marked as solved when obviously is not ?Hi Dietrich and Gemma,
Thank you for pointing this out to us.
Our Game Studio is aware of this happening on level 732 and we found something similar on level 835 in Farm Heroes Saga too.
They are working on this as Gemma already pointed out - thanks Gemma ;-)
I thank you for your feedback regarding our Customer Support Dietrich. Please note that you currently can contact us through Facebook, Twitter, King Care and in-game support too. More channels might become available in the future.
We try to attend all our players in the best possible way.
Kindest regards
Tony - King Care Team
0 -
2 days now, still not working for m .I have the same problem. Both on my Iphone and on facebook? Frustating!!!
0 -
Please help! It's frustrating. I have also 24 hours of unlimited lives...Why don't you answer at least about the actual stand???Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
I realize that you are working the problem, but is becoming very frustrating for many of us users.Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
It has been a few days now. Any status on a fix? This problem should not be marked as solved!Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
I have unlimited lives for over twenty four hours and I cannot move past that level because of the poppy that is missing.Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0 -
The problem is unsolved. How many days we must wait? Could someone answer this?Hi there, i have spoken to the customer service team and they have reassured me that they are trying to get the issue sorted asap
0
