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getting charged twice

Theresa_Pister
Theresa_Pister Posts: 1 Newbie
in Support

i have 5 $1.07 charges for 10 gold then I get charged the total of the 5!! ($5.40)  this is NOT the first time this has happen to me. Something needs to be done about this.  King games are my favorite but this is getting out of hand.  

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Theresa,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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  • VIVACAT
    VIVACAT Posts: 8 Level 2

    Hi Theresa,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    a real moderator! and he seems really nice, too.
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