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I lost my progress when I synced with Facebook

Charise_Woodall-2
Charise_Woodall-2 Posts: 1 Newbie
in Support

I was on level 868 and when I synced with Facebook my game reset to level 1. How can I get it back?

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Answers

  • Former_User
    Former_User Posts: 0 Newbie

    Hi Charise,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    Leo, King Care Team

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  • Beme_Anatta
    Beme_Anatta Posts: 2 Newbie

    Hi Charise,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    Leo, King Care Team

    I'd like to know the answer too.
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  • Lesley_Morgan
    Lesley_Morgan Posts: 2 Newbie

    Hi Charise,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    Leo, King Care Team

    I have the same problem, how do I fix it?
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