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Let's try a few steps to see if we can get this sorted out. First off, make sure you're logged into the correct Facebook account on your device. Then, within the game settings, try to reconnect or log in to your Facebook account again. Sometimes a reconnection can restore your progress.
If that doesn't work, there might be a few other troubleshooting steps we can explore.
Have you recently updated the game or your device's operating system? Sometimes updates can cause temporary issues with connectivity.
Also, ensure that you have a stable internet connection while trying to connect to Facebook.