Why cant I play my games on Facebook and why did I lose my status

Hello @Gilberts 🤗 A Warm Welcome to our Wonderful Farm King Community!

I am sorry to hear that you are having issue with your games!

I need few clarifications please...

** Are you playing on a computer or a mobile device? Can you please describe what is happening when you try to play your games on Facebook?

** Is it Farm Heroes Saga that you are having issue with?

** Can you please clarify what you meant by "you lost your status"?

Please post back your reply by typing in the blank box given below to my comment.

Looking forward to talking you further. Have a Farmtastic rest of the day 🐥 🐥

Hi @Gilberts you mentioned you are playing on King as you cannot get Facebook to load. Have you synced your facebook and kingdom accounts? If not, that is why you are starting on level 1. You can find out how to do that here.

Also have you tried using a different browser?

If you have windows 10 there is an app your can download from the microsoft store that means you won't need to play on Facebook 🙂

Hi, could you tell us which device you are playing on please as right now we don't have any known issues.

good evening. Unfortunately you haven't said which device you are playing on and the king.com version no longer exists. Can you let me know if you are playing on the windows store version? Or Facebook or a device.