Hello @ms_tweetybird Welcome to King Community. Sorry to hear about it. I hope someone from Farm Hero Saga team will get back to you with an update at their earliest convinience. Please allow sometimes to get back to you. Thanks
Not if you are using the same device, no it shouldn't! Can you log out and then back in again and see if it comes back? It might be that it wasn't connected to the server and didn't update progress but I am hoping not for your sake.