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Companions Missing (Update: Will Return Dec 9-15)

GK1990
GK1990 Posts: 7

Level 2

edited December 4 in Support

right after the last update I lost my barn with companions and rewards any suggestions?

Best Answers

  • encantes
    encantes Posts: 6,300
    edited November 18 Answer βœ“

    hello again 🌼

    Sorry again if you don't have the Companions in your game, at the moment the Farm Studio is taking a test so I don't know when this is over.

    Many thanks for your understanding πŸ˜‰

  • encantes
    encantes Posts: 6,300
    edited November 25 Answer βœ“

    Hello @SuzanneL413 @jaqh @smartyna and @lizziecat a warm Welcome in the Farm Community 🍏 πŸ“ πŸ₯•

    Sorry regarding your Companions missing in your game, the Farm Studio is taking a test with a small group of player and sometimes all the players have different Feature in the Farm.

    Your feedback it's really apprecciate for the developers and you can write here

    Many thanks for your understanding πŸ˜‰ πŸ˜‰

  • Lady_Choo
    Lady_Choo Posts: 26,048
    Answer βœ“

    Above your posts was a reply from one of my co-moderators informing you all that the companions are missing right now as part of testing.

    Unfortunately they have not told us how long it is for. When they gather everything they need to know I assume.

    Please feel free to politely leave feedback that the community manager can send back to the studio. Leaving as many details as you can, such as why you are missing them.

  • LoFiGummy
    LoFiGummy Posts: 2,364
    Answer βœ“

    I posted in a different thread similar to this one, so I thought I could share my response here as well!

    I've personally gathered all of the feedback from the players and I've been talking to the studio about your reactions.

    The studio is very aware of your opinions, and as they've done in the past - they will take a look and see what they can do to continue to help make Farm a fun game to play! πŸ™Œ

    That's why we appreciate your feedback - I'm sure that the studio will do their best moving forward thanks to you all sharing your opinions. πŸ€— So thank you for posting in this thread.

  • LoFiGummy
    LoFiGummy Posts: 2,364
    Answer βœ“

    Hello again everyone!

    I wanted to update you with a word from the studio that the test for companions not being available will end later this week. The studio thanks all the players for the valuable feedback, which will be taken into account for how to continue to improve and make Farm a better experience! πŸ€—

    Tagging our Farm mods here as well so everyone knows! @PummyRaj @encantes @Lady_Choo

Β«13456717

Answers

  • annielp
    annielp Posts: 7

    Level 2

    I logged in today and the companion animals have disappeared.

    I am on level 1864

  • Am98
    Am98 Posts: 3

    Level 1

    edited November 18
  • encantes
    encantes Posts: 6,300
    edited November 18

    Hello @annielp and @Am98 a warm Welcome in the Farm Community 🍏 πŸ“ πŸ₯•

    Sorry if your Companions disappeared from your game, in order to help you it happens after the game app update?

    Could you please specify your type of device? If you play the Farm in different device you have the same problem?

    Many thanks πŸ˜‰ πŸ˜‰

  • annielp
    annielp Posts: 7

    Level 2

    edited November 18

    I mainly play on my laptop but it has happened on my phone too.

    It was fine yesterday but not today so I assume it was after an update.

  • Am98
    Am98 Posts: 3

    Level 1

    edited November 18

    I play solely on an iPhone - and it happened almost right after the game updated.

  • encantes
    encantes Posts: 6,300
    edited November 18

    Hello again @annielp and @Am98

    I asked to the Community Manager and at the moment you don't have the Companions because the Farm Studio is taking a test in is a small group of players!

    If you want you can write here a feedback.

    Many thanks for your understanding πŸ˜‰ 😊

  • annielp
    annielp Posts: 7

    Level 2

    edited November 18

    My feedback is I earned them in the game play and want them back please.

    Thanks for your reply and understanding 😊

  • Lisahope1
    Lisahope1 Posts: 1

    Level 1

    edited November 18

    I've also lost mine

  • Am98
    Am98 Posts: 3

    Level 1

    edited November 18

    Agree I miss my companions - I’m at level 5206, and the difficulty is already high, even with help from farm animals. So yea I would definitely prefer them to come back.

    Thanks for answering though

  • Suzanne_Angell
    Suzanne_Angell Posts: 22

    Level 3

    edited November 25

    Yesterday when I went to play the level it doest show the 50, 70, 90 point option to choose. The stars are not high lighted.

    I have plenty of beans, and passed many levels.

    Turned the phone off and on

Hey! Would you like to give us your opinion?