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Where is Bonnie the Pony??? She disappeared, and I need those boosters!!
Heather_Clark
Posts: 2
Level 1
in Support
Please, King!!! Send Bonnie back!! I am at the highest level with Bonnie, and then she just disappeared. I am far less likely to continue playing now.
1
Answers
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Hi there Heather!
I'm sorry to hear you had an issue with Bonnie.
Some of the live events are only available for a limited time so this might be the reason why you don't have the event anymore.
Just to make sure - please try the following steps:
1) Update the game to the latest version on Google Play.
2) Make sure the game connection to Facebook works correctly (try disconnect, reboot your mobile device, start the game again and reconnect to Facebook)
3) Wait for next live event - they normally show up at the end of the week.
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I had Bonnie this morning and as soon as new levels came out, Bonnie disappeared. I'm at level 7030 and it's very hard to get through them and you need a lot of boosters!!
Send Bonnie back to me!!😥0 -
Hi there @Heather_Clark & @Eva_Tolarová! We've seen that this has happened for a few players this morning and we're currently investigating with the studio.
Until then, please follow the instructions here by @MarkHawk to make sure that nothing is wrong with your game. 🙏
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Hello again, the problem should be fixed in your games now. It could be that Bonnie's Booster got reset, but if you restart and make sure to update the game if you can, then you should start seeing it again!
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