Sign Up!

Game hangs just after I finish level

mitja_bonca
mitja_bonca Posts: 2

Level 1

edited February 8 in Support

After successfully finish a level, game hangs. I cannot do anything, there is no button to press, to exit from the level. This has now happened twice in 2 days.

What is wrong, is there any fix?

I play on Samsung S20.

Answers

  • stan1981
    stan1981 Posts: 3,458

    do check ur phone memory is more than 2GB space for smooth playing.

  • mitja_bonca
    mitja_bonca Posts: 2

    Level 1

    edited February 9

    Game has been working on my phone flawlessly for a couple of years (since I have it actually). So it can be memory issue. And I didn't do anything different, or changed anything on the phone lately.

  • Lady_Choo
    Lady_Choo Posts: 26,369

    It could be a memory issue if you've had it a couple of years, but its unlikely. Could you check how much free storage you have though just in case. Sometimes even though its not full, if its cluttered it can cause games to slow.
    Can you close the game completely so its not running in the background. Clear your memory cache including the game cache if that's still possible (not the data!) Restart your phone. Check for android updates and then check for game updates and see if that sorts it out.

Hey! Would you like to give us your opinion?