charged twice for purchase

Question

Hi I've just been playing Farm Heroes Saga on my phone (logged in via facebook). I had run out of gold bars and needed 5 to complete a level, so I tried to purchase the better value deal (20 gold bars and 1 each of the bombs). After entering my password for the payment it said my payment was unsuccessful and to try again. I entered my password again - it came up saying my payment had been successful and then gave me 40 gold bars, so I think you've charged me twice. Please can you let me know how I can get a refund as I now had 20 gold bars more than I should have, and I only wanted to pay £1.99 - not pay it twice.

PummyRaj · Answer

Hello again @Mary_Mlot,

I am glad it worked out for you!  Please come back if you need any help in future :+1:

All the Best & have a great day/evening =)

QueenMia · Answer

Hi, just moving this to the Farm Heroes Community where it belongs ;)

Mary_Mlot · Answer

Thank you ever so much for your help - I couldn't work out where to look for help - I followed the link you gave me, and found the link to request a refund :)