New Challenges Are not working

Question

NEW CHALLENGES ARE NOT WORKING. I don't see any minigames since the last update, it's some kind of trial period for a certain group of players. I updated everything, the only thing that starts is growth 1 2 3 grow🥺

Alex_The_Witch · Accepted Answer

Hey there. Hope you're doing well.

I’m sorry to hear that some of the features disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the features aren't available right now, and we can't manually add them upon request. Have a great day.