Lost my points

Question

My game was accidentally removed. I pulled the app up and noticed my score dropped a couple thousand points! Why?? That is not fair!! I was almost @ 4000. I lost over 2000 points

LoFiGummy · Answer

Hey there @Mswarc and welcome to the Farm Heroes Saga section of the King community! Really sorry to hear about your problem, but to understand it a bit more could you tell me the following:

* What was the event that you lost points from?
* When you said that your game was "accidentally removed" does this mean uninstalled?

A lot of the data in the games are connected to the game installation file, so if you uninstall the game, things like boosters will be removed and progress might not sync properly.

To make sure that nothing is wrong with your game now, please follow these steps:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data