Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Support — Get help here
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Level Tips & Help
Help for tricky levels!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Boosters and gold gone

I've been playing for a while and had accumulated over 800 gold and 200 of each booster under a guest account. I didn't want to lose my progress so I created an account and my level was retained, but all, and I mean ALL of my boosters and gold are gone. If there is no way to recover it, I'll delete my account and start over but I would really like to get my gold and boosters back!

Accepted answers

All comments

Kevin_

Hi again, I completely understand your point and usually when finally backing up from a guest account the items get saved however there is always the possibility it might not, just as it happened, which is why we recommend backing up your account since the beginning to avoid these kind of situations as we understand you work hard for the items.

Rest assured I have taken note and we will use it to improve the way the accounts are backed up in the future but I hope the Gold bars sent come in handy.

I hope you have a great day!

gamergirl515

I appreciate the thought, but I created the account to save all of my boosters and gold, not have it all deleted. It's rather misleading to have someone play the game under a guest account with continuous prompts to save their progress, only to have all of their accumulated boosts and gold erased. Yay. I'm on level 2400, but zero tools to get past anything unless I pay. Not a great system.

janicka1967

That's very kind of you 🤗❤️🌹

Kevin_

Hi @gamergirl515,

I am sorry to hear about the loss of your boosters and Gold Bars. Unfortunately I am afraid to be the bearer of bad news but since you were playing under a guest account and not backed up, it is not possible to restore these items.

However to get you going I have added a few Gold Bars to ease your progress. Have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Kevin_

Hi @gamergirl515,

However to get you going I have added a few Gold Bars to ease your progress. Have a nice day!

janicka1967

That's very kind of you 🤗❤️🌹

gamergirl515

Kevin_

Rest assured I have taken note and we will use it to improve the way the accounts are backed up in the future but I hope the Gold bars sent come in handy.

I hope you have a great day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

📣 My Friends are missing! - Information Thread
Hey Farmers! 👩‍🌾 Have you noticed a few friends missing from your list? Don’t worry, it’s not just you! We’ve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.…
🚜 What is the latest level available in Farm Heroes Saga?
🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7856-7870 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
🛠 Game Issues? Check Here Before Posting! 📝
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 [toggle] 😭 Lost your…