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I had an account about 10-15 years ago with an old email. I stopped playing Candy Crush at that time. If I begin playing again can that old account be found or do I have to start over. thank you
Hi @sgayleh if your old email address no longer exists, you can only do the following: Go into your game and open the Help Center (gear icon, Customer Support, Progress and Save). Select a category (I can't find my game progress) and scroll down to "Contact". Describe your issue there, and the support staff will help you.
Thank you! I will do that, I wasnβt sure how to get in touch with support You have been a big help
I do not have access to the old email. If I use that one and try to reset my password, the link is sent to the old email. That email is long gone. I can provide support the old email and thought maybe they could find my old account. I was almost to level 5K is the reason I would like to reconnect to that one.
Hi @sgayleh warm welcome to our community at Farm Heroes Saga. π
Do you still have access to that old email address? If so, you can log in on any device and continue playing from where you left off. If you no longer have access, you'll have to start over.
Have a Farmtastic day. π
Hey Farmers! We're aware of an issue where players are not able to play music or podcasts in the background while playing Farm. We're pleased to say that we now have a version up on the App Store that fixes this on iOS (game version 6.83.19) If you're on iOS (iPhone/iPad), please go in to the App Store and manually updateβ¦
π Farm Heroes Saga β Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! πΎβ¨ Where are we now? Latest Levels are 7916-7930 πΉ New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &β¦
π₯ Current ongoing or known issues! π₯ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π [toggle] π Lost yourβ¦
