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Farm Heroes Saga

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Why has the Full Screen icon disappeared on the new version of Farm Heroes Saga?

Lydia_Bower

I noticed that some changes have been made to the levels game screen, i.e. booster icons moved from the right side to the bottom etc., but the icon to open the game in full screen has disappeared! I have to keep scrolling up and down in order to see the whole screen. It's hard to play when you can't see the board in its entirety. Help??

Oh, and I'm playing on Facebook on the Chrome browser.

Screen shots of what it looks like. Notice the position of the scroll bar on the right.

To Ask Your Question:

Accepted answers

PummyRaj

Thank you very much for replying back @Lydia_Bower🤗

I have heard back from our Community In-charge! I am glad to inform you that the Farm game team is already aware about this issue and they are working on a fix!

I don't think the fix will be here on Monday though! The Kingsters are already out of the office due to the weekend!

I request you to please be patient until then! By any chance, if you have access to a mobile device, please try to play the game there as this glitch is not affecting App versions🤞

Thank you for understanding & have a great weekend ahead🌺

All comments

Lydia_Bower

Thanks for the update! I have no problem waiting a few more days. I appreciate everyone's hard work and attention. ☺️

PummyRaj

Thank you very much for replying back @Lydia_Bower🤗

I have heard back from our Community In-charge! I am glad to inform you that the Farm game team is already aware about this issue and they are working on a fix!

I don't think the fix will be here on Monday though! The Kingsters are already out of the office due to the weekend!

I request you to please be patient until then! By any chance, if you have access to a mobile device, please try to play the game there as this glitch is not affecting App versions🤞

Thank you for understanding & have a great weekend ahead🌺

Lydia_Bower

Thanks for the welcome back! In answer to your questions:

I noticed it when the newest version rolled out, so three or four days ago.
I tried it on Edge and Firefox and have the same issue on those browsers.
Game ID is 5842917881

Just grabbed this screenshot from another game I play on Facebook that shows the Full Screen icon. This is what's now missing.

PummyRaj

Hello @Lydia_Bower 🤗 A Warm Welcome back to the King Community!

I am so sorry to know that you are having a weird glitch in your game!! Yeah, it looks very in inconvenient to play the game!!

When did the issue start?
Did you try playing the game on another browser like Edge, etc., If not, can you try and see if that works?
Will you be able to provide your game ID number? (You will have to click on that “Find ID” you see at the bottom of the screen in your 2nd screenshot)!

Once you provide these details for me, I will report this issue to our Farm Community In-charge!

Thank you🌺🌺

Accepted answers

PummyRaj

Thank you very much for replying back @Lydia_Bower🤗

I have heard back from our Community In-charge! I am glad to inform you that the Farm game team is already aware about this issue and they are working on a fix!

I don't think the fix will be here on Monday though! The Kingsters are already out of the office due to the weekend!

I request you to please be patient until then! By any chance, if you have access to a mobile device, please try to play the game there as this glitch is not affecting App versions🤞

Thank you for understanding & have a great weekend ahead🌺

All comments

PummyRaj

Hello @Lydia_Bower 🤗 A Warm Welcome back to the King Community!

I am so sorry to know that you are having a weird glitch in your game!! Yeah, it looks very in inconvenient to play the game!!

When did the issue start?
Did you try playing the game on another browser like Edge, etc., If not, can you try and see if that works?
Will you be able to provide your game ID number? (You will have to click on that “Find ID” you see at the bottom of the screen in your 2nd screenshot)!

Once you provide these details for me, I will report this issue to our Farm Community In-charge!

Thank you🌺🌺

Lydia_Bower

Thanks for the welcome back! In answer to your questions:

I noticed it when the newest version rolled out, so three or four days ago.
I tried it on Edge and Firefox and have the same issue on those browsers.
Game ID is 5842917881

Just grabbed this screenshot from another game I play on Facebook that shows the Full Screen icon. This is what's now missing.

PummyRaj

Thank you very much for replying back @Lydia_Bower🤗

I have heard back from our Community In-charge! I am glad to inform you that the Farm game team is already aware about this issue and they are working on a fix!

I don't think the fix will be here on Monday though! The Kingsters are already out of the office due to the weekend!

I request you to please be patient until then! By any chance, if you have access to a mobile device, please try to play the game there as this glitch is not affecting App versions🤞

Thank you for understanding & have a great weekend ahead🌺

Lydia_Bower

Thanks for the update! I have no problem waiting a few more days. I appreciate everyone's hard work and attention. ☺️

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