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Hi I'm having an issue with the display as others are and you are working on, but also though I'm in the 400's level I have lost all my boosters Where are they? and how do I get them back?
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Hi @Linda_Melnyk, yes.
I’ve reported the issue and am adding your ID. However, I can’t make any promises; I have to wait for a response from the relevant support staff. As a moderator, I’m a volunteer and not a King employee, but I am in contact with the team and will let you know what the next steps are.
Finally found my id 1028692589 Does this help you at all?
Thanks @MandyMoon111. I’ve reported the issue and am adding your ID. However, I can’t make any promises; I have to wait for a response from the relevant support staff. As a moderator, I’m a volunteer and not a King employee, but I am in contact with the team and will let you know what the next steps are.
Downsize the page with Chrome zoom, it works.
My ID is 14763852274
Do you happen to play another King game on Facebook as well? The ID should be the same across all King games.
No this doesn't work If this means that I will not get my boosters back, I will probably just unload the game and not bother anymore. The size doesn't rally bother me I just do not like that I had hundreds of boosters and they are gone. I'll wait awhile and see that happens, but I would rather just get rid of this game, and enjoy other ones. Thanks for all of your help everyone. Lots of good replies and assistance.
@PummyRaj it works if you shrink the entire area alongside the game; that way, you shrink the game as well.
Where I drew the black ovals, you need to scroll using ctrl + mouse. Perhaps my translation wasn't correct.
Hi @DieOmimi🙋♀️
Is this for the App version or for Facebook browser?
are you using a Windows device? If so, you can shrink the screen by holding down Ctrl and using the mouse wheel while hovering to the right or left of the game screen.
If it is for Facebook, unfortunately, that trick doesn't work, as there is no room to scroll down or up!
Hi @Linda_Melnyk are you using a Windows device? If so, you can shrink the screen by holding down Ctrl and using the mouse wheel while hovering to the right or left of the game screen.
I can't see anything below the colored game part It won't fit on the screen No ID with number, no FAQ no Privacy policy No Terms of use no 2026 King.com Ltd
@Linda_Melnyk @AmeliaMakenzy @MandyMoon111 I understand that this happened today when the format on Facebook changed (it happened to me, too) and the display switched from landscape to portrait mode. Could you please provide your player ID? You can find it at the bottom of the Facebook page (see my screenshot).
As you can see, my ID is 5688606047. Now I need your ID, please. Thank you.
No 😭😭😭
Nop…
I was slowly starting to rebuild my stock before losing everything for the second time.
did you get your boosters back last time?
Same here. I had already lost my boosters a month ago. Here is a screenshot of my game as it currently appears :
tried to do screenshot Doesn't work
Did you get your boosters back last time?
Hello again Linda @Linda_Melnyk🤗
Please see if —> https://www.take-a-screenshot.org/ can help!
I lost all my boosters too… today, with the screen issue, but it's not the first time. It happened the same months ago.
