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Why I lost my all boosters?

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underdog
underdog Posts: 5 Level 2
Yesterday I lost my all boosters suddenly. I didn't re-installed the game or did anything which can lead to loose the boosters. I spend a lot of time in this game & now I have completed all the levels & waiting for new update. So I think you guys can't do it to me. Please give them back

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
    edited April 2019
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    Hi underdog! - Welcome to our Farm Heroes community :waving:

    Please rest assured that we have no intentions of taking your boosters. You've earned them and they are yours to keep  :)

    I had a look at your player account but I couldn't see any player data for Farm Heroes Saga.
    Do you have the game connected online? If not then I highly recommend doing this as soon as possible. In case something happens to your mobile device then you'll have a full backup of your levels, highscores and Gold bars.

    For boosters and messages with lives; these items are only stored locally on your device and can't be backed up online.
    In rare cases the local data on your mobile device can be overwritten or deleted. I suggest you get a checkup through our support. Please use this page: https://soporto.king.com/contact and when you fill in the fields please set the topic and subtopic like this:



     

  • underdog
    underdog Posts: 5 Level 2
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    I am connected with facebook & king's own account. I just want my boosters back

Hey! Would you like to give us your opinion?