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Under age

mjg71

I'm 74, why is that considered under age? My playing is restricted because according to you 74 is under age. Do I need to be 75 to play unrestricted?

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PummyRaj

Hello @mjg71🤗 Thank you for replying back!

Since it has been almost a month since your initial complaint, I would like check about few things…

(1) Are you still restricted to play the game due to the "unexplained" age glitch you experienced last month?

(2) Other issue you are experiencing is with too many "tutorials", right?
Do you see the same explanations every time you play OR are they different?

When I report the issue to our Community In-charge team, I would like to mention about all the issues you have been experiencing, rather than wasting more of your time!💛

Thank you for your patience & understanding!🌺🌺

mjg71

Facebook. Firefox browser

PummyRaj

Hello @mjg71 🤗 Hearty Welcome back to the King Community!

That’s ok! Thank you for informing that you are playing on a laptop.

Are you playing in Facebook - Chrome browser or Edge browser?

mjg71

laptop computer. USA. I have no idea about the other questions.

mjg71

You stI could be past this annoying level with the properill haven't explained the age issue. 74 is too young so my play is restricted makes no sense. I've been plying for years but now I have to waste time clicking off multiple explanations on how to play. I had 12 tractors and now only 1 and the same is for all of the other boosters, I had multiple and now 1, why were these stolen?

PummyRaj

Hello @mjg71🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing this glitch in your game! The King team is already aware about this issue and they are looking into it!

Just in case, if the Player Support team needs, can you please give me these👇details?

Device you are using;
If using a mobile device, which software version is running on it;
Which App version you have right now;
In which country do you live?
What is your game ID number?

Thank you & hope to talk to you soon🌺