Mobile press back not working Farm H. Saga (Fixed)!

encantesencantes Posts: 25 ✭✭
edited October 14 in Discussions
After last app release  when you are playing and you press back on your mobile it's impossibile to go back. You have to close all the app.

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  • Chicken_SlayerChicken_Slayer Posts: 9,968 Superstar
    Hi @encantes can I ask for a little more information please. When you click back from where? Do you mean if you fail a level or want to leave an event?

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  • encantesencantes Posts: 25 ✭✭
    Hi @Chicken_Slayer 
    Yes If I'm playing from my mobile and I want to stop the game even if I have moves available, this is not possibile. Before when you press back shows up: leave the game? You lose a life.
    Now I have  to quit from open page of my mobile.
    Samsung s9 plus last version
    Check my screenshot the red highlighted 
    Thank you
  • encantesencantes Posts: 25 ✭✭
    @QueenB waiting for it to be fixed.
    Many tkssssss
  • QueenBQueenB Posts: 2,847 Community Moderator
    edited October 14
    Great news guys!

    The back button on Android should work now so please make sure you have the latest game app version installed by checking the App Store!

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • encantesencantes Posts: 25 ✭✭
    @QueenB
    @Chicken_Slayer
    After new app release last version, back botton is working.
    But now when you try to play, in special event, with Racoon, the game closes  immediatly.
  • QueenBQueenB Posts: 2,847 Community Moderator
    @encantes, thanks for the heads up 👍

    I've reported this to Player Support who will look into this. 

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • QueenBQueenB Posts: 2,847 Community Moderator
    Hi @encantes!

    Quick question.... you don't happen to have duplicated Racoon event? Is the game still crashing when you click on the event?



    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • encantesencantes Posts: 25 ✭✭
    @QueenB is not fixed. I finished Rancid game 5 days ago, it happened 2 days ago.
    When I click on the game app closes. I read comments in google play store it happens to many people. I dont have racoon duplicate
  • QueenBQueenB Posts: 2,847 Community Moderator
    Thanks for the details @encantes, the Studio is keeping an eye on this so thanks for the heads up 🤗

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

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