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No internet connection

since yesterday the game has said there’s no internet connection so I’m not getting my daily bonus, any events or the honey harvest team. I play the game via the app on my phone. It is not connected to Facebook.

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Didn’t work. Fixed it by deleting the game app and reinstalling

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Yeah, reinstalling the game app usually fixes most issues so glad you tried that option and it worked

Didn’t work. Fixed it by deleting the game app and reinstalling

Do I have to delete Facebook if the game isn’t linked to it?
Thanks

Thanks for confirming @LeaC!

Can you please try the following on your device:

- Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

Hope this does the trick

Still offline

Just to add - I’ve got the same issue with Candy Crush Soda

Hi, I’m on my iPhone 🙂

Hi @LeaC!

Are you playing on an Android or Apple device?

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