Farm Heroes Saga

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No internet connection

since yesterday the game has said there’s no internet connection so I’m not getting my daily bonus, any events or the honey harvest team. I play the game via the app on my phone. It is not connected to Facebook.

To Ask Your Question:

Accepted answers

LeaC

Didn’t work. Fixed it by deleting the game app and reinstalling

All comments

QueenB

Yeah, reinstalling the game app usually fixes most issues so glad you tried that option and it worked

LeaC

Didn’t work. Fixed it by deleting the game app and reinstalling

LeaC

Do I have to delete Facebook if the game isn’t linked to it?
Thanks

QueenB

Thanks for confirming @LeaC!

Can you please try the following on your device:

- Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

Hope this does the trick

LeaC

Still offline

LeaC

Just to add - I’ve got the same issue with Candy Crush Soda

LeaC

Hi, I’m on my iPhone 🙂

QueenB

Hi @LeaC!

Are you playing on an Android or Apple device?

Accepted answers

LeaC

Didn’t work. Fixed it by deleting the game app and reinstalling

All comments

QueenB

Hi @LeaC!

Are you playing on an Android or Apple device?

LeaC

Hi, I’m on my iPhone 🙂

LeaC

Just to add - I’ve got the same issue with Candy Crush Soda

LeaC

Still offline

QueenB

Thanks for confirming @LeaC!

Can you please try the following on your device:

- Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

Hope this does the trick

LeaC

Do I have to delete Facebook if the game isn’t linked to it?
Thanks

LeaC

Didn’t work. Fixed it by deleting the game app and reinstalling

QueenB

Yeah, reinstalling the game app usually fixes most issues so glad you tried that option and it worked

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