Farm Heroes won’t open

wampus · February 2020

Hi I am new to the forum. I’m having trouble with Farm Heroes. I updated on 2/16 and it won’t open since I updated. Do I need to uninstall? Will I lose everything if I do? It is my favorite game so I will if I have to, but I will be sad if I have to start over.

stan1981 · February 2020

R u using flash to play?

If yes, flash is no longer supported, need to switch to HTML...
can u try different browsers...
or can u play on phone ?

U can go to farm hero game area to see several posts on this ...

wampus · February 2020

What does that mean? Using flash or html? How do I know and how do I change?

QueenB · February 2020

Welcome to the Community @wampus🤗

Tell me, which device are you playing on since you mentioned you've updated the game. Is it an Android, Apple, Windows device?

Knowing the device will help understand what you need to do.

Thanks

wampus · February 2020

I am using an iPad

QueenB · February 2020

Thanks @wampus👍

If the game app is up to date an the issue is persisting, you might have to reinstalled the game app. It usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/King account at this stage will be lost.

However, all the progress that is currently saved on Facebook/King account can easily be retrieved, once you have reconnected the device successfully).

Regrettably, you will lose any saved boosters and messages.

Hope this helps

jessica19 · May 2020

Me too but I already had game downloaded then signed up.

PummyRaj · May 2020

Hello @jessica19 Hearty Welcome to this wonderful King Community 🤗

I am sorry to say that I have not understood the issue!!

Can you please explain a bit more what's happening in your game?

Are you not able to open the regular game or the special event? Are you seeing any error message?

The more details you provide, the better assistance we can provide. (you can simply type your reply in below comment box, just like before 😃)

Talk to you soon! Have a great rest of the day!

kulkul · June 2021

Stuck. Can't go back. Can't enter game.

Have to exit.

Tap game nothing happens

Tap setting don't open

Reinstalled still the same

Cleared cache. Still the same

Farm Heroes won’t open

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