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I am not getting my free unlimited lives.
Answers
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R u using Facebook? Facebook account user do not unlimited life ...
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No I am using the app through windows 10 on a PC. Thanks.
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R u a new user? Only 1 device for this account?
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Hi @ValerieB and welcome to our adorable Community 😊 I am sorry that you didn't receive the unlimited lives. Please check out these facts as you might missing something.
Please note:
- Update to the latest version of the game needed.
- The Unlimited Lives offer is available to those who play on mobile devices and Win10 PC via the official app
- The Unlimited Lives are accessible only on one device if you have two devices connected to the same game profile.
- You can enjoy the Unlimited Lives offer while playing offline but will need to connect to receive them.
- If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
- The Unlimited Lives offer is valid only for players who have been active in the past 365 days.
I hope this will give you some answers. Let me know if you need anything else. Have a wonderful day 🤗
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Hi I am not a new user. I am playing on Windows 10 PC. I only have the game on 1 device. My user number is 5470925921. I am always connected so will the game automatically update?
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@ValerieB I am not using Windows 10 so I don't know for sure. On mobile we have an option to update apps automatically. You can check it out on Windows Store, maybe you have an update pending.
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