Alex_The_Witch

Game Expert

Comments

  • Hey there! I hope you're doing well. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting…
    in how to get watch ad for more lives Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. I'm sorry to hear the game is unresponsive. Could you please tell me what platform you use to play (Android, iOS, Windows, FB (Browser), Kindle)? Thanks in advance and have a great day!
    in Le jeu ne répond pas Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. From our side we found no issues with the level. Could you please share a video of the issue you see on your side, so that our team can investigate? Thanks in advance!
    in Livello 8605 Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. I'm sorry you're receiving this message. Could you confirm for which game this is? Thanks in advance.
    in I am on level 6511 and I have multiple moves left and it keeps saying level failed Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. I understand you're having some trouble with level 8614. Worry not, our wonderful @Lynette has put together this YT playthrough. Please check it out: Thanks in advance and good luck!
    in HELP Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. I'm sorry to hear your Petopia is misbehaving. Worry not, I have some troubleshooting steps you can follow to see if we can fix this: Sign in to your Microsoft account. Update Windows: Go to Settings > Windows Update > Check for updates > Install if available. Update Microsoft Store:…
    in problem, with animapolis Comment by Alex_The_Witch April 2025
  • Hey there. I hope you're doing well. I understand you're having trouble connecting to the in-game store. Our team is aware of the issue and working on fixing it. In the meantime, we ask and thank you for your patience and understanding. Please check our announcement post here for more details: Thanks in advance and have a…
    in La boutique Comment by Alex_The_Witch April 2025
  • Hey there. I hope you're doing well. I'm sorry to hear you're unhappy with the difficulty of the level lately. As @Snow_Rider mentioned, it would be really helpful to know the specific levels that you're having issues with, so that we can report it to our Studio to be investigated. Thank you in advance.
    in Support Comment by Alex_The_Witch April 2025
  • Hey there! Hope you're having a great day! The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and…
    in Porque os anúncios não aparecem mais com as compensação Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're having a good day! I’m sorry to hear that some of your features/events disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
    in Les pasó lo mismo?🫥 Comment by Alex_The_Witch April 2025
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