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Alex_The_Witch

Game Expert

Comments

  • Hey there! I'm sorry to hear your game crashes often and you ended up losing your items trying to fix the issue by reinstalling the game. To check the possibility of recovering some of the lost items, I advise you to reach out to our player support team, in addition to investigate what is causing the crashing issue: Our…
  • Thank you for the pictures. I can see that your Gold Bars balance also changed between pictures. Did you use the Gold Bars or did they change on their own like the levels? In addition to that, do you perhaps have two login methods, Kingdom and Facebook, or just one of them? Thanks in advance and have a great day!
  • Hey there! I'm sorry to hear you're having trouble with this level. Could you please check the post below and let me know if you're having this same issue: Thanks in advance and have a great day!
  • Hey there! In order to move your progress from your FB account to your new Kingdom account, you will have to reach out to our player support team: The team's available 24/7. Thanks in advance and have a great day!
  • Hey there! Could you please provide more details about what kind of change you want to do regarding your account? Thanks in advance and have a great day!
  • Hey there! Could you please specify what is the part in the game you're having trouble with? Thanks in advance! Have a great day.
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
  • Hey there! I'm sorry that you're sometimes not receiving the offer for your free life. These features are not permanent features in the game, so it's natural that they may go missing from your game from time to time. The team does this to all players to maintain the game dynamic and interesting. Do not worry, as that is…
  • Hey there! For this particular issue, please reach out to our player support team: The team is available 24/7, in Spanish as well. Thanks in advance and have a great day!
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Thanks for…

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