Hi there, Our teams are constantly making changes and improvements to the game and in-game levels. It is possible for some levels to be changed completely or slightly adjusted so they won't reflect the videos online especially if those videos are old and thats the reason why the levels look different. I hope this helps!
Hi there, Please check our article for missing purchases: Keep in mind that PIX is not a support payment method and you will need to change it: I hope this helps!
Hi there Could you please try to follow the steps below? Here are the steps: Restart your game and device, log out from your account and log back ic Check if there are any updates for your game and device Make sure you have at least 2GBs of free space and clear your cache Also, if possible, please send us a screenshot of…
Hi there, Could you please try to follow the steps below? Here are the steps: Restart your game and device, log out from your account and log back ic Check if there are any updates for your game and device Make sure you have at least 2GBs of free space and clear your cache Also, if possible, please send us a screenshot of…
Hi there, I want to let you know that our teams are constantly running various tests on our ingame features so it is possible that this is a test and therefore, thats why your feature changed. I hope this helps!
Hi there, I understand your ingame store in not available. Can you please try to: Restart your game and device Check if there are updates for your game or your device Clear your cache and make sure you have at least 2GBs of free space I hope this helps!
Hi there, In order to know what your Pets need in Petopia, you just need to check the icon above their heads. The same icon will appear somewhere in your city (sometimes you will need to build the structure if you don't have it). I hope this helps!