Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 🙂 Tip: If…
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Hi there, welcome to the Community @ScarlettT I understand your concern as you're not able to select your companions on level 7068 and I know useful those are. Could you please complete the steps below to check if you'll be able to select these? Here are the steps: - Restart your game and device - Check for game and device…
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Hi there, welcome to the Community @meashkan I understand your concern regarding your in-game rewards as I know how those are important for your adventure. In order to investigate this further, I would advise you to reach out to our Player Support team directly via game app or via Contact us as they'll be able t check this…
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Hi there, welcome to the Community @acenorrie I understand your concern regarding the in-game advert and it's rewards missing. In order to receive further assistance, please reach out to our Player Support team who will be able to check this further for you. Please make sure to obtain a screenshot of the advert as it will…
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Hello there, I hope you're having a nice day @Courtney1990 I'm glad that you have given us your feedback for the main screen in Candy Crush Soda Saga. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as yours available enables our developers to…
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Hi there, welcome to the Community @rhi23 I understand your concern about your Gold Bars and I have some good news for you. I've checked and I was able to see that our Player Support team has responded to you a few minutes ago, so please check your correspondence with them regarding this and regarding further support. I…
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Hi there, welcome to the Community @marcogavea I'm sorry to hear you lost your boosters when you changed your device, worry not, let me explain why this happens. Boosters, extra lives and extra moves are items which are saved locally on the device on which you received them. This means that, unlike Gold Bars and your level…
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Hi there @Deal_One I hope you're having a nice day so far. Can you please elaborate more on your question and if possible, send a screenshot so we can check it together? If you're referring to the Coin Refill feature, that's a feature with a 4 hour timer on the refill and you can think of it as something similar to how…
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Hi there, welcome to the Community @jellybean437 I understand your concern as your Super Color Bomb levels aren't being counted and I will provide you with more details on this. In order to receive the best possible assistance, I would advise you to reach out to our Player Support team via game app or…
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Hi there, welcome to the Community @RhondaHaney I understand your concern as you're not able to access your game and I will provide you with more details on this. In order to receive the best possible assisatnce, I would advise you to reach out to our Player Support team via game app or via https://soporto.king.com/ so our…
