Colorbomb_Collector

Game Expert

Hi there, I understand your concern about your event and how matchmaking works. While in some features it might be more beneficial to have reached a higher level, I can see how with this event this might not be the case. While we cannot adjust this for you right now, your experience has been shared with our team to take…

Hi there, In order to update the game to the latest version, please follow the steps below: - Close your game - Restart your device - Open the app on Google Play Store and update to the latest version Have a nice day ahead!

Hello there, welcome to the Community! The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting…

Hi there, I understand you're having some issues while trying to make a purchase. To receive the best assistance, please reach out to our Player Support team using the game app. Have a nice day!

Hi there, I understand your concern as your in-game win streak was lost. I have checked and I was able to see that we have replied to you in one of the tickets you opened, so please take a look there and if any other assistance is needed, you can respond there. Have a nice day!

Hi there. I understand your Gold Bars have disappeared. To receive the best assistance, please reach out to our Player Support using the game app. Have a nice day!

Hello there, I understand your concern about the video adverts feature no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available…

Hi there, To get the best possible assistance, please contact our Player Support using the in-game app. Have a nice day ahead!

Hi there, Can you please restart your game and check if your in-game reward will appear? I wish you a nice day ahead.

Hi there, Can you please try the following steps below? Here are the steps: Close all apps and restart your device: On most phones, press your phone's Power button for about 30 seconds or until your phone restarts. You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily…